Conditions of Use

These terms and conditions apply to all orders and supersede all others. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you. 'Your statutory rights are not affected'.

Payment Terms Payment (on approved credit accounts) shall be made in full within 30 days of invoice. Seller reserves the right to charge interest of 2.5% monthly on accounts that are not settled within terms of trading. Any special settlement terms are only applicable if agreed by us in writing. Any discounts are offered on the strict understanding that accounts are paid by the due date. We reserve the right to invoice any such discounts to accounts, which become overdue.

Passing of Title and Risk The risk in the goods shall pass to you on delivery. All goods delivered or not, remain our property until payment is received in full.

Products We reserve the right to alter any details or design of products illustrated on this site without notice. Every effort is made to describe the products accurately, but no warranty is given and no responsibility will be accepted for any error or miss-description or resulting loss.

Pricing Where applicable all prices are subject to VAT at the current rate. Prices on this site are inclusive of one colour one position print.

Delivery Every effort will be made to deliver on time, however specified delivery dates are a best estimate and no liability is accepted for any loss arising from delay or error. All deliveries will be charged at the prevailing rates applying at the date of delivery.

Discrepancies Any discrepancies in quantities or quality must be notified within 7 days of despatch in writing.

Artwork Camera ready artwork is required. Scanned artwork will not be accepted for printing. Touching up or reworking of artwork will be charged - minimum charge £25.00.

Printing A £30 origination & set-up charge applies to all printed orders per colour per position. Set-up for Laser engraving is £40 per position. Due to the nature of inks, where PMS colour matches are requested, a 100% match cannot be guaranteed and the shade of print colour may vary slightly on different surfaces. Due to the nature of metals and alloys when engraving, we cannot guarantee the colour of the engraved surface even on the same item within the same order.

Quantities Due to potential miss-prints during printing, quantities can vary by 5% over or under, we reserve the right to invoice and deliver the actual units shipped

Cancellations All cancellations must be made in writing and are subject to any costs incurred until the date of cancellation.

Force Majeure We will not be held responsible for failure or delay in the carrying out or our obligations under the contract arising out of any cause outside our reasonable control or inability to procure materials or articles except at higher prices due to any such cause and in any circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.